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Assigning mechanics & tracking job progress

Put a mechanic on the job, move it through your stages, and keep an eye on time.

Written by Support

Assign a mechanic

In the Assigned Mechanic area, click + Add mechanic to assign the technician responsible for the job.

Move the job through its stages

As work progresses, update the job's status along your pipeline (Pending → Diagnosing → Approved → Waiting Parts → Ready → Delivered). The status is colour-coded everywhere it appears, so anyone can read a job's stage at a glance.

Track time and priority

  • The Jobs list shows a Time Tracker for each job — how long it has been in its current status (for example "24d 0h Waiting Parts") — so nothing slips through the cracks.

  • Set Priority to flag urgent work; high-priority jobs are highlighted.

Find a job

Use the search box at the top of the Jobs list to search by customer name, mobile, vehicle or plate number, and use the filter and sort controls to narrow the list.

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